At Women Clothing Sales, we combine effortless style with exceptional service. Our shipping and returns policies are designed to make your shopping experience as beautiful as our carefully curated collection of tops, blouses, dresses, pants, and skirts.

Shipping Information

We ship globally (excluding some remote areas and parts of Asia) with two convenient options:

1. Standard Shipping

  • Carrier: DHL or FedEx
  • Cost: $12.95 USD
  • Delivery Time: 10-15 business days after dispatch

2. Free Shipping

  • Carrier: EMS
  • Cost: Free for orders over $50
  • Delivery Time: 15-25 business days after dispatch

Order Processing: All orders are processed within 1-2 business days before shipping.

Returns & Exchanges

We want you to love every piece from our collection as much as we do. If something isn’t perfect, here’s how we’ll make it right:

Return Policy Details

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with original tags attached
  • Packaging: Please return items in their original packaging

How to Initiate a Return or Exchange

  1. Contact Us: Email our customer service team at [email protected] within 15 days of receiving your order
  2. Provide Details: Include your order number and whether you’d like a refund or exchange
  3. Wait for Approval: We’ll respond within 2 business days with return instructions
  4. Ship Your Return: Once approved, ship your return to our Detroit address

Return Shipping Information

Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect. We recommend using a trackable shipping service.

Refund Processing

  • Timing: Refunds are processed within 5-7 business days after we receive your return
  • Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable

Exchange Policy

We’re happy to exchange items for a different size or color, subject to availability.

  • You’ll be responsible for any price difference if exchanging for a more expensive item
  • We’ll cover the shipping cost to send your replacement item

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Final sale items (clearly marked on product page)
  • Items without original tags
  • Worn or washed items

Sample Return Request Email

Subject: Return Request for Order #[Your Order Number]

Dear Women Clothing Sales Customer Service,

I would like to request a [return/exchange] for my recent order #[Your Order Number].

Details of the item(s) I wish to return/exchange:

  • Product Name:
  • Size/Color:
  • Reason for return/exchange:

Please let me know the next steps to complete this process.

Best regards,
[Your Full Name]
[Your Contact Information]

Return Address

Once your return is approved, please send your item(s) to:

Women Clothing Sales Returns
1968 Summit Park Avenue
Detroit, US 48226

Our Style Promise: While we’re sad to see any of our beautiful dresses, tops, or skirts go, your satisfaction is our top priority. We’re committed to making the return process as stylish and effortless as our clothing!

For any questions about our shipping or returns policy, please contact us at [email protected].